After you deploy a Customer on Dynamics 365 Finance and Supply Chain Management, they are at the mercy of the continuous deployment lifecycle. Approximately every 6 weeks, automatic platform updates are rolled out. With each roll-out, User Acceptance Testing should be performed in a sandbox environment. Taking a risk and opting out of testing, even just one time, is not a viable solution. A one-time opt-out could result in an unidentified error appearing in the production environment after an automatic update, damaging your customer’s business and costing you their trust as their Microsoft Partner.

1ClickFactory’s Solution Maintenance service can make you and your customer’s lives a lot easier. Rely on our Solution Maintenance service and expertise, which aims to reduce any potential risks after receiving the required One Version updates through:

  • The creation of test cases for each update
  • The performance of testing for each update
  • The maintenance of the solution

We aim to make sure that your customer feels secure and has a properly functioning system, as each update is well tested and ready to use!

Situations when automatic Dynamics 365 Finance and Supply Chain Management platform updates become problematic:

1. Your team is assigned to several ongoing projects and are unavailable for automatic update testing.

2. Users are not prepared to perform testing periodically.

3. Specific product knowledge and experience is needed for adequate testing.

Situations when automatic Dynamics 365 Finance and Supply Chain Management platform updates become problematic:

Your team is assigned to several ongoing projects and are unavailable for automatic update testing.

Users are not prepared to perform testing periodically.

Specific product knowledge and experience is needed for adequate testing.

 

Automated testing is required to validate that the customer’s modifications are compatible with new features, and to ensure that their business processes are fully functional on the new version of Microsoft Dynamics 365 Finance and Supply Chain Management. 1ClickFactory’s expertise coupled with close support from Microsoft, helps both Microsoft Dynamics Partners and customers, to identify what’s missing and what’s needed to set up automated testing. 1ClickFactory will enable your customer to assess their solution readiness and will allow them to securely stay up-to-date with the automated solution updates by offering a reliable Solution Maintenance subscription-based service:

<p> </p>
<p><strong>1. Testing readiness assessment</strong></p>
<p style="text-align: left;">Gain an understanding of your Microsoft Dynamics 365 Finance and Supply Chain Management solution against automated solution testing requirements, along with a clear plan detailing the actions required to bring your customer’s solution up to the required standard for the automated testing.</p>

 

1. Testing readiness assessment

Gain an understanding of your Microsoft Dynamics 365 Finance and Supply Chain Management solution against automated solution testing requirements, along with a clear plan detailing the actions required to bring your customer’s solution up to the required standard for the automated testing.

<p> </p>
<p><strong>2. Partner’s enrollment to subscription</strong></p>
<p style="text-align: left;">This step is aimed at creating automated test cases to get the customer solutions ready for the Microsoft Dynamics 365 Finance and Supply Chain Management automated testing.</p>

 

2. Partner’s enrollment to subscription

This step is aimed at creating automated test cases to get the customer solutions ready for the Microsoft Dynamics 365 Finance and Supply Chain Management automated testing.

<p> </p>
<p><strong>3. Solution maintenance</strong></p>
<p style="text-align: left;">Predictable, timely and full attention to your customer’s solution to ensure that it is always tested and compliant with the latest Microsoft updates for the Dynamics 365 Finance and Supply Chain Management.</p>

 

3. Solution maintenance

Predictable, timely and full attention to your customer’s solution to ensure that it is always tested and compliant with the latest Microsoft updates for the Dynamics 365 Finance and Supply Chain Management.

Useful material

File name
1ClickFactory D365 F&SCM services factsheet.pdf Download
F&SCM Solution Maintenance service description.pdf Download

Ready to make your customer‘s life a lot easier?


For your existing Dynamics 365 Finance and Supply Chain Management customers:

Request a testing readiness assessment now! 

1Clickfactory will assess the automated testing readiness of your customer’s Microsoft Dynamics 365 Finance and Supply Chain Management solution and will provide you with clear visibility of the current solution status, free of charge.

For your customer running an older version:


Start with the BestPath Assessment

1ClickFactory’s BestPath Assessment evaluates existing Dynamics AX solution transition possibilities and provides a set of recommendations with the most beneficial tactics for your move to Dynamics 365 Finance and Supply Chain Management.

1ClickFactory blog: Technical and Business insights