Integration is a way of connecting ERP software to other systems to ensure that consistent information is shared while also automating workflows. It effects the relationships between ERP software and other vendor solutions so that businesses can have a customized platform to efficiently manage the most significant data in their business and improve day to day work.
One of the key challenges of running a successful online business is providing an excellent customer experience. This means the eCommerce website needs to satisfy customers’ expectations by having a fluid, prompt and error-free purchasing journey. This is very hard to achieve without automation, which reduces human error when entering data manually, delivers faster responses to customer and frees up the team, so that they can focus on their core day to day work. ERP and eCommerce integration automates the data exchange between website and ERP solution to help you manage inventory, sales, orders, payments, shipment and customer information efficiently.
If business use several software solutions (such as a CRM, BI software, HR and PM solutions etc.) in their daily business and their data is stored in different places, the team may face a high load of manual work reentering data separately into all of these systems. A web-based ERP solution can take the data from scattered sources and display it in a customized and centralized single-view platform. Developing a dedicated unified web system to integrate Microsoft Dynamics ERP and all other solutions used daily saves time, reduces the possibility of human error and increases overall productivity in reporting, performance and execution of tasks.
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